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Privacy Policy - eLearning Hub

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Privacy Policy

Privacy Policy

Home > Privacy Policy

E-Learning Hub is committed to protecting your privacy online. This policy outlines how we collect, use, and safeguard your personal information.

What Information Do We Collect?

We collect names, email addresses, mailing addresses, and telephone numbers. We use these details to communicate with you about matters related to your orders or inquiries.

How Do We Collect Data?

We may collect your data through the following channels:

  • Website contact and information request forms
  • Orders placed on our website
  • Telephone calls
  • Email correspondence
  • Any other form of communication you send to us

All personal information is securely stored in our database. You have the right to request access to the information we hold about you free of charge, but such requests must be made on an individual basis. We will not disclose any information until your identity has been verified and confirmed to be related to the information requested.

Sharing Your Information with Course Providers

To facilitate your access to purchased courses, we will share basic information (such as your name and email address) with the course provider. This allows them to create an account for you on their website. Please note that you must also agree to the privacy terms of the course provider’s website to use their services.

Rights of Individuals

You have several rights regarding the information we hold about you, including:

  • The right to access the information we hold about you and obtain details on how we process it.
  • The right to withdraw your consent to our processing of your information at any time. However, we may continue to process your information if we have another legitimate reason (e.g., an ongoing support or service contract).
  • The right to request that we rectify any inaccurate or incomplete information.
  • The right to request that we erase your information in certain circumstances. However, we may retain your information if we are entitled or required to do so.
  • The right to object to or request restrictions on our processing of your information in certain circumstances. We may continue processing your information if we have a valid reason to do so.

For more information about your rights, please visit the ICO website.

Your Responsibilities

You are responsible for ensuring that the information you provide, or that is provided on your behalf, is accurate and up to date. You must notify us of any changes as soon as possible.

When Do We Share Information?

We do not sell or share your personal information with third parties for marketing purposes. However, to process your orders, it may be necessary to share some of your information with our partner companies or organizations. We have agreements with these partners to ensure that your information is kept secure and not used for any purposes other than fulfilling your order.

If we believe your use of the site is unlawful or harmful to others, we reserve the right to disclose the information we have collected about you to the extent necessary to prevent, remedy, or take action regarding such conduct.

Marketing Communications

From time to time, we may send marketing emails to existing customers about products or services we believe may be of interest to you. You can unsubscribe from these emails at any time using the link provided in the email footer.

We may still send you important messages about your existing subscriptions or support contracts, product issues, updates, or responses to your specific inquiries, even if you opt out of marketing communications.

Security

All personal and credit card information is encrypted using Secure Sockets Layer (SSL) technology before being transmitted over the Internet. To further protect your data, your credit card information is stored in encrypted form in a separate database, isolated from our website database, and not connected to the Internet. Credit card transactions are secured with a digital certificate, ensuring that your data can only be read by our transaction system.

Use of Cookies

Cookies are small files that many websites transfer to your hard disk. They can inform a website about your visited pages and preferences, allowing the site to offer a more personalized experience. You can set your browser to refuse cookies or to warn you before accepting them.

We use cookies to enhance your experience on our site. Most parts of our site can be accessed even if your cookies are turned off, but certain features may be unavailable.

How Do We Use Your Information?

We use the information we collect to better understand how our website is used, including which pages are visited. This helps us improve our site and services.